Technology

Technology should only show up when it makes something easier

Customers want to do laundry, not learn a system. Franchisees want to know how the store is doing without driving there. That is what the technology is for.

Customer using the LAVEONE app to start a wash cycle
Concept image

For the people using it

From unlocking to collecting, all from the phone

  • Own app

    Store access, machine selection and cycle start.

  • Real-time availability

    Customers can see which machines are free before leaving home.

  • Digital payment

    No tokens, no coins and no cash on site.

  • Cycle tracking

    Service status on the phone, with a notification when the cycle ends.

  • Usage history

    A record of previous washes and payments.

  • Direct support

    A support channel that does not go through the front desk or the franchisee.

For the people running it

Remote management with the indicators that matter

  • Store dashboard

    Cycles, revenue, average ticket and machine availability.

  • Incident tracking

    A record of faults, tickets and completed maintenance.

  • Reading the operation

    Usage patterns by day and hour to guide decisions.

  • A basis for pricing

    Data that supports price and capacity adjustments.

Architecture

Built to grow without being rebuilt

The system was designed to take on new integrations as the network grows: local payment methods, access control, equipment suppliers and management tools. That matters most in international expansion, where every country has its own payment infrastructure.

Roadmap

What we are still building

Here is what is in development or planned. We do not present as finished what is not.

  • In development

    Subscription programme

    Cycle bundles for people who use the store every week.

  • In development

    Multi-store dashboard

    A single view for franchisees running more than one store.

  • Planned

    International payment integrations

    Local payment methods for expansion markets.

  • Planned

    Franchisee portal

    A hub for documents, training and network content.

Become a franchisee